PRIVACY POLICY

Effective Date: August 27, 2025

1. Introduction

MD Aesthetics Med Spa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule an appointment, or use our services. We comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, physical address.
Demographic Details: Date of birth and gender.
Health Information: Treatment history, medical details, and related health data (Protected Health Information under HIPAA).
Payment Information: Credit card details or other billing information.
Website Data: IP address, device information, cookies, and browsing behavior via Google Analytics.
Communications: SMS/text message opt-ins for reminders and updates.

3. How We Collect Information

We collect information through:

Appointment scheduling forms (online or in person)
Contact forms and consultation requests
Newsletter sign-ups
SMS opt-in forms
Cookies and analytics tools
Third-party platforms like LeadAR for lead management and messaging

4. How We Use Your Information

Your information may be used for:

Appointment scheduling and reminders
Providing and improving our services
Billing and payment processing
Sending educational materials, promotions, and newsletters (with opt-in consent)
Legal compliance and internal record-keeping
Marketing and analytics purposes

5. SMS/Text Communications

By providing your mobile number, you consent to receive SMS messages regarding appointments, promotions, and updates. Message and data rates may apply.
Opt-Out: Reply STOP to cancel or HELP for assistance.

6. Sharing Your Information

We do not sell or lease your information. However, we may share data with:

Service Providers: LeadAR (for communication and marketing), WiX (website hosting), and analytics partners.
Legal Compliance: As required by law or for HIPAA compliance.
Business Operations: To ensure proper treatment, payment, and healthcare operations.

7. Cookies & Tracking

Our website uses cookies and similar technologies for site functionality and analytics through WiX and Google Analytics. These tools may collect data such as IP address, device type, and browsing behavior.
You can adjust your browser settings to disable cookies, but this may impact site functionality.

8. Data Security

We use industry-standard safeguards provided by WiX and LeadAR to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal and health information for as long as your account is active or as needed to provide services, comply with legal obligations, or for the life of the business unless a deletion request is made.

10. Your Rights

You have the right to:

Access and obtain a copy of your personal or health information
Request corrections or updates
Request deletion of certain information (subject to legal or medical requirements)
Opt-out of marketing communications at any time

To exercise these rights, email us at frontdesk@mdaestheticsdfw.com or call (214) 998-0213.

11. HIPAA Notice of Privacy Practices

As a healthcare provider, we comply with HIPAA regulations. This includes:

Permitted Uses & Disclosures: For treatment, payment, and healthcare operations
Patient Rights: Access, amendment, and accounting of disclosures
Privacy Safeguards: Administrative, physical, and technical measures to protect your PHI

For a full copy of our HIPAA Notice of Privacy Practices, please contact our office.

12. Children’s Privacy

We do not knowingly collect information from individuals under 13 years of age. If you believe we have collected such information, contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
MD Aesthetics Med Spa
Email: frontdesk@mdaestheticsdfw.com
Phone: (214) 998-0213

15. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include: